Online Request for Confidential EAP Services
If this is a life-threatening situation, call 911/988 or go to your local hospital or emergency department. If you are in crisis, call or text 988.
If you are interested in accessing ESI's EAP services like counseling, coaching, financial consultation, legal consultation, or other work life services, please complete the Online ESI EAP Intake form below. We respond within one business day to online intake requests. This intake is available for Members 18 years old and above.
If you prefer to speak to a counselor to complete your intake or receive support, please call 1-800-252-4555. Counselors are available 24/7.
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Eligibility
Who is the Employer/Union/Association providing the ESI EAP benefit?
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Are you the Employee or Family Member?
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Job Title Employee
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Job Title Family Member
Please share the name of the employee (if not yourself)
What can we do for you?
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Please tell us a little more about yourself
First Name (Legal)
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Nickname/Preferred Name
Last Name
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Date of birth
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Sex assigned at Birth
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Self-Identified Gender
Preferred Method of Contact
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Type
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Phone Number
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Okay to Leave a Message
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Email Address (Preferred) We will not sell or share your email address.
Is it okay to Communicate with you via email?
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Address where you are CURRENTLY Living
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City
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State
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ZIP/Postal Code
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Work ZIP/Postal Code
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Current Marital Status
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Names and ages of anyone planning to attend EAP sessions
Details
We care about your well-being and want to ensure that you have access to the support and services you need. To help us understand how we can help, we ask that you answer a few questions about your experiences and any challenges you may be facing.
Please provide a brief description of the issue(s) for which you are seeking help:
Have you been to counseling before?
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Do you have concerns about your alcohol or substance use/misuse?
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Do you have past or current thoughts of harming yourself? If current, go to your local hospital or call 911/988.
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Do you have past or current thoughts of harming others? If current, go to your local hospital or call 911/988.
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Do you have past or are currently experiencing family violence? If you are in danger, call 911
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Do you have any current significant health problems?
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Do you currently have any concerns related to sleep, appetite, concentration, enjoyment of life, self-care?
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Have you had any recent or current changes in your life (i.e. loss, setbacks, illness)
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Additional detail (200 characters)
Provider (Mental Health Professional) Preferences
Your employer has offered a limited number of EAP Counseling Sessions at no cost to you. We offer counseling in person and via TeleHealth. If you need to cancel an appointment with less than 24 hours’ notice or do not attend a scheduled appointment, one session will be deducted from your remaining covered sessions.
Counseling Preference
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If seeking counseling, add any desired provider characteristics Ex: male, female, LGBTQ, African American etc. EAP will work to meet your request whenever possible.
Please share your time availability for counseling appointments. Initial therapy appointments typically occur during daytime business hours. Open time availability for appointments will help you be seen sooner.
If seeking counseling, who is the identified patient’s Health Insurance carrier? We will work to refer you to an in-network provider with your organization’s insurance plan in the event you choose to continue beyond EAP covered sessions.
I would like to use my EAP sessions for therapy with Talkspace. I understand my insurance may not be in network with Talkspace. We may call you to confirm your eligibility for sessions.
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I would like to use my EAP sessions for therapy with Better Help. I understand Better Help does not accept health insurance. We may call you to confirm your eligibility for sessions.
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I would like a referral to a counselor for my EAP sessions only. I understand that the counselor will not be empaneled in my health insurance plan.
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Submit
EAP STATEMENT OF UNDERSTANDING AND AGREEMENT ON CONFIDENTIALITY:
Information you provide to an Employee Assistance Program(EAP) Coordinator during a counseling session is confidential. EAP will not disclose the information without your written consent except as set forth below:
EAP may disclose confidential information if it concerns abuse or neglect of a child, dependent adult, or disabled person.
EAP may disclose confidential information if it concerns the infliction of bodily harm or the intent to inflict bodily harm on a person.
EAP may disclose confidential information if EAP determines that disclosure is reasonably necessary to prevent a direct threat to the health or safety of yourself or others during the performance of your job.
EAP will not disclose other confidential information unless it falls within exceptions 1 -3 above or you give your written permission to EAP to disclose it.
By accepting below I acknowledge that I have read and understand the above statement and that I agree to proceed pursuant to the terms set forth above.
Consent Full Name
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